Serenity Care Moisturising Cream 500mL
Serenity Care Moisturising Cream is dermatologically tested and designed for treating sensitive skin. It has a moisturising effect on dry and aged skin and can be used on the entire body. Specifically developed for aged skin, continence care and overall wellbeing, it is paraben-free and phenoxyethanol-free.
Part of the Serenity Care Three-Step Skin Protocol
Serenity Care Moisturising Cream is the Moisturise step in the Ontex-recommended three-step continence skin care protocol:
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Cleanse — Serenity Care Cleansing Milk; gently removes contaminants without water
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Moisturise — Serenity Care Moisturising Cream; restores and maintains skin hydration
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Protect — Serenity Care Barrier Cream; forms a zinc oxide protective barrier against moisture and irritants
Ontex Healthcare recommends keeping skin pH in its natural range between 4–7 using purposefully designed incontinence skincare products. Maintaining adequate skin hydration as part of a structured cleanse-moisturise-protect routine is a key component of best-practice incontinence-associated dermatitis (IAD) prevention and management.
Key Verified Features
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Moisturising Effect on Dry and Aged Skin — restores and maintains hydration in skin that is prone to dryness as a result of age, frequent cleansing, or prolonged contact with moisture from incontinence products
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Whole Body Use — can be used on the entire body, making it practical for support workers and carers managing full body skin care routines
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Paraben-Free — free from parabens
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Phenoxyethanol-Free — free from phenoxyethanol, a preservative that can cause irritation in sensitive or compromised skin; this is a notable distinguishing feature compared to many standard moisturisers
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Dermatologically Tested — proven not to cause skin irritations
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Specifically Developed for Aged Skin and Continence Care — formulated for the particular needs of participants who use absorbent incontinence products and whose skin may be fragile, sensitive or already compromised
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500ml Size — generous format suited to regular continence skin care routines and clinical use
Clinical Role — Why Moisturising Matters in Continence Care
Dry, poorly hydrated skin is more vulnerable to damage from moisture and friction. In participants who wear absorbent incontinence products, the skin is repeatedly exposed to urine and faecal matter, which disrupts the skin's natural protective barrier and accelerates moisture loss between product changes.
Regular moisturising with a purpose-formulated product — applied after cleansing and before barrier cream — helps to:
- Restore the skin's natural moisture balance following cleansing
- Strengthen the skin barrier, reducing susceptibility to irritation and breakdown
- Reduce the risk of incontinence-associated dermatitis (IAD) progressing to skin breakdown
- Maintain skin suppleness, reducing discomfort and friction during movement and product changes
Quantity per carton
12 bottles (each) per carton
The absence of both parabens and phenoxyethanol makes Serenity Care Moisturising Cream particularly suitable for participants with sensitive, reactive or already-irritated skin, where standard moisturisers may cause further irritation.
For continence nurses, support workers, occupational therapists, plan managers and support coordinators sourcing continence skin care consumables for NDIS participants.