Christmas 2026 | Holiday Trading
Plan Ahead for the Holiday Season
Order now and beat the holiday rush. Here are our Christmas cut-off dates and trading hours.
With Christmas and New Year on the way, we want to make sure you have everything you need well in advance.
To make sure your order arrives on time, check our order cut-off dates and holiday trading hours below, and order early to beat the holiday rush.
Holiday calendar
November 2026
December 2026
January 2027
Key dates at a glance
Pre-Xmas dispatch - on paid orders
- Friday 13 NovemberLast custom-made washable orders for Christmas delivery
- Friday 27 NovemberLast washable and disposable products with dispatch guaranteed before Christmas
- Friday 11 DecemberCloses 12pm
- Friday 18 DecemberLast day of normal operating hours
- 21 to 31 DecemberNo walk-ins. Please contact us by phone or email
- 24 to 28 DecemberClosed for Christmas Eve, Christmas Day and the Boxing Day public holiday
- 29 to 30 DecemberReduced staff, no walk-ins
- Thursday 31 DecemberClosed for New Year's Eve
- 1 to 3 JanuaryClosed for New Year's Day
- Monday 4 JanuaryBack to normal operating hours
Important: FULL PAYMENT is required before dispatch for all orders (excluding approved wholesale accounts). NDIS and Support at Home orders need payment from your plan manager or provider before we can send them, so allow extra time.
Need help planning your orders?
Don't leave it to the last minute. Call our customer care team on (02) 9531 2011 to sort out your holiday order requirements.
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